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Professional, Personal and Friendly Service
Marks Micros is a friendly and professional IT services and Computer repair Company based in Stoke-on-Trent and is ideally located to provide PC repair, support and expertise in the Staffordshire and in some instances, beyond. Just ask for details if you need further information.
The Company was started by a self-employed Dell Certified Systems Expert (DCSE), having gained many years experience in Dell warranty repair work for all kinds of clients in many business and public sectors, Marks Micros aims to always maintain professional service, quality and integrity throughout.
Technical Ability / Customer Service
Our Hardware Repairs are among our most popular services. We'll diagnose faults, quote you for any parts and labour, give you options and we won't replace or go ahead with any work until you, our valued Customer, says so. We will then order any parts and when they all arrive we will then carry out the work - in your home, at place of work (employer permitting), or a safe public place. We can collect and return devices if you prefer, especially during the COVID-19 pandemic, and even offer a Courtesy PC if we have established a good relationship with you! We are more than happy to answer any of your questions regarding the repair process. Not satisfied? Give us feedback and we'll do all we can to rectify it.
Local, Friendly, Professional
We are, of course, committed to your complete customer satisfaction and happiness, which is why our expert repairs and service will leave you feeling pleased and well looked after with our personal service. With our Laptop or Desktop Repairs, you’ll be thrilled you tried us out. We can come out to you, as we look after the majority of our Customers in the Staffordshire area, or you can bring your faulty PC or Laptop to us and leave it in our capable hands knowing that it will be taken care of as if it was our own PC. Experience the difference you will get from Marks Micros - this is why most of our customers have stayed with us for many years.
Secure Computing Solutions
Since 2010, we’ve provided customers with security software for all their security needs and budget. We are committed to helping make you and your computer safer online. We offer a range of security solutions and ideas to help to protect your data, whether you're using the cloud or on the move, using public or home wifi, with plenty of helpful tips and advice. Call us today or click here to find out more about our Bronze Partner status with the excellent Bitdefender Security Software, which has been voted and tested as one of the best, if not the best, anti-virus and firewall products in the world. See our security page for more details.